"Your account is marked as inactive." You're watching right now. Your seller's activity tracker is broken. It thinks you're not using the service while you're actively using it.
Here's a contrarian observation: activity tracking should be obvious. If the stream is playing, the account is active. A British IPTV reseller who gets this wrong has a fundamental bug. A good seller's activity tracking is accurate to the second.
In most cases, a good seller's inactivity timer resets during playback. A bad seller's timer ignores playback. A terrible seller's timer expires during active viewing.
What actually works is asking: "Does video playback reset the inactivity timer?" A good IPTV reseller UK says yes. A bad seller says "inactivity means no requests" — which is wrong, because streaming makes constant requests.
Let me give you a real example. A user's British IPTV deactivated his account during a movie. Support said "you were inactive." He was watching. The seller's system didn't count streaming as activity.
Most operators find that streaming = activity. Sellers who don't understand this have broken logic.